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Professional Services

Run client work with less administration

Client scheduling, document management and workflow automation for consultants, advisory firms and professional practices.

Operational challenges

Common operational challenges

  • Scheduling overhead

    Arranging client meetings takes repeated back-and-forth.

  • Document handling

    Client documents and versions are scattered across email and drives.

  • Approvals

    Internal reviews and sign-offs are tracked informally.

  • Repetitive tasks

    Reports and records are prepared by hand.

Potential applications

Where technology can help

  • Client booking

    Online scheduling for consultations, as in appointdeck.com.

  • Document management

    Versioned documents with approvals and access control.

  • Workflow automation

    Automating recurring internal steps and reports.

  • Client portals

    Secure web access for clients to requests and documents.

Potential applications, not descriptions of existing deployments in this sector.

Typical implementation approach

  1. Understand how client work flows through the practice
  2. Start with the highest-effort process
  3. Roll out to the team with short training
  4. Support and iterate

Security and governance

  • Client confidentiality drives access control and hosting choices.
  • Professional-body obligations are assessed with you per project.

FAQ

Professional Services: questions

Discuss your project with us

Tell us about your organisation and the process you want to improve.