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Software & SaaS Engineering

Custom software and SaaS, engineered to last

Enterprise applications and multi-tenant SaaS platforms built around your workflows, with the architecture to grow and the support to keep running.

Business challenges

When this service helps

  • Off-the-shelf software forces teams into workarounds
  • Critical processes run on spreadsheets and email
  • Several disconnected systems hold the same data
  • A product idea needs a scalable, multi-tenant platform

Service scope

What we take on

  • Requirements and UX

    Mapping workflows and users, and designing the interface around them.

  • Architecture

    Choosing a structure that suits your scale, security needs and budget.

  • Development

    Web, desktop and API development delivered in reviewable increments.

  • Testing and release

    Validation with your users, then a planned release with rollback.

  • Support and AMC

    Maintenance, enhancements and annual maintenance contracts.

Engineering capabilities

Software & SaaS Engineering capabilities

  • SaaS Development

    Multi-tenant platforms with subscriptions, roles and administration.

  • Custom Enterprise Software

    Applications built for a specific organisation's processes.

Example use cases

The kind of work in scope

  • Operations portal

    Replacing spreadsheet-driven approvals with a role-based web application.

  • Booking platform

    Online scheduling for an appointment-driven business, as in our appointdeck.com product.

  • Offline-first desktop tool

    Software for sites with unreliable connectivity, built to keep working without the internet.

These are illustrative examples of work this service covers. They are not descriptions of completed client projects.

Engagement process

How a project runs

Short discovery, a clear proposal separating must-haves from options, then incremental delivery you can review throughout.

  1. Step 1: Discovery
  2. Step 2: Architecture
  3. Step 3: Development
  4. Step 4: Validation
  5. Step 5: Deployment
  6. Step 6: Support

Each stage is described on the services overview.

FAQ

Software & SaaS Engineering: common questions

Discuss your Software & SaaS Engineering project

Describe the problem and constraints. We'll respond with questions and a suggested first step.